5 Ways to Improve Brand Loytalty From Customers

Contrary to popular belief, customers can be loyal to a business So loyal that in fact, they are willing to get into stupid Internet fights to defend ...

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Global Teleforce Sales Team Leader

brand loyalty

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Digital Success Tied to Wise Information Management

Information management is the key to digital success, or so they say. Pretty much, the name is self explanatory, but put in the context of digital ma ...

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Global Teleforce Information Manager

transcription outsourcing services

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How Telecommunications Can Help Grow IoT

Right now, everything can be connected to the web, due to the popularisation of the Internet of Things. However, connecting a device or an appliance ...

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Global Teleforce Account Manager

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Business Decisions - When It Is Favorable to Outsource

Outsourcing has become the shining beacon of light for many countries, as it has helped various businesses and has employed millions of people all ove ...

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Global Teleforce Outsourcing Manager

Outsourcing

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Factors to Consider Before Outsourcing A Project

To say that outsourcing has brought tremendous benefits to businesses would be an understatement. Let's face it. Outsourcing provides countless benef ...

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Global Teleforce Outsourcing Manager

Outsourcing

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How Brexit Could Funnel Increase of Outsourcing

Brexit shook the economy of the world - whether we like it or not. The United Kingdom leaving the European Union meant major changes in the economy o ...

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Global Teleforce Outsourcing Manager

contact centre outsourcing

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Personalised Customer Experience Key for BPO-Telco Sustainability

As customers demand a personalised customer experience from telecommunications providers, both the telco and the contact centre provider must align and be proactice in constantly changing their customer experience in meeting the challenges. ...

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Global TeleForce Account Manager

telco outsourcing services, customer experience

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Emerging Trends that is Shaping the Outsourcing Climate

The Business Process Outsourcing industry is changing at a rapid pace and we couldn't be any happier. The BPO industry is thriving more than ever, an ...

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Global Teleforce Outsourcing Manager

Outsourcing

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A Quarter of Aussie Businesses Installed Solar Roof Panels

Renewable energy is starting to catch on Australia as a quarter of businesses in the country now runs or generates solar energy. In a report by Renew ...

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Global Teleforce Account Manager

Solar Energy

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Australia Surpasses 5GW Solar Milestone

Australia is one hot country in general and full of vast deserts, so why not capitalise on that by harnessing the power of the sun? Good thing Austra ...

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Global Teleforce Outsourcing Manager

solar outsourcing services

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