How to Create a Seamless Online Customer Experience

Today, there are many platforms that can be used by businesses to connect with customers and vice versa. All these available platforms, explored and u ...

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Global TeleForce Account Manager

customer experience, customer support, customer service, customer expectations

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Essential Customer Service Points for Startup Companies

Delivering differentiated customer service has become necessary to businesses in today’s modern world. Backed up with data provided by the Ame ...

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Global Teleforce Customer Care Team

contact centre outsourcing

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How to Establish a Trust Based Selling Approach

  Establishing a relationship with a client is very important. Unfortunately, building one is not that easy and mastering it needs time and pati ...

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Global Teleforce Sales Team Leader

contact centre outbound sales

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  NBN Co Venturing to Enterprise Services

"High-value" customers are planned to be transferred from the Telstra Network to NBN Co's own network as it readies its systems and staff for the migr ...

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Global Teleforce Outsourcing Manager

Telco outsourcing services

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Brisbane Keen on Making the Most of Solar Energy

  Brisbane was seen to have potential in capitalising solar power's more competitive pricing, according to pundits.   A research conduc ...

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Global Teleforce Outsourcing Manager

solar outsourcing services

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How to Refine and Make Consistent Your Customer Experience in the Omni-Channel age

A business is nothing without customers. And to keep them needs great marketing and service. However, there is also one more factor to consider in kee ...

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Global Teleforce Customer Care Team

contact centre outsourcing

0

Practical Accounting Tips for Small Business in 2017

An enemy to many, but part of our daily life. It is important to know more about accounting so that you will understand how it works. Small business ...

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Global Teleforce Account Manager

bookkeeping outsourcing services

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How to Improve Your Team's Over the Phone Conversation Skills

Call centres, as the name suggests, handle calls, whether outbound or inbound. On a daily basis, agents call or answer calls. And these people are tot ...

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Global Teleforce Customer Care Team

contact centre outsourcing

0

How to Get the Most of Your Appointment Setting Calls

A lead is when a person shows interest in the company and asks around for more information. But when someone answers and sets an appointment is wher ...

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Global Teleforce Account Manager

contact centre appointment setting

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Using Caller Psychology For Outbound Cold Calling

Calling prospective customers without thinking can cause a lot of damage on the possible sales conversion or worse, the company's reputation. Sales ag ...

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Global Teleforce Outsourcing Manager

contact centre outsourcing, cold calling

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