How Legal Firms Can Start Using Social Media for Client Lead Generation

Social media has been around for decades. As technology evolved, social media came along with it. From computers to mobile devices, social media is be ...

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Global Teleforce Outsourcing Manager

legal process outsourcing services

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139 Countries Could Be Hydro, Solar and Wind Powered by 2050

In an effort for a greener tomorrow, a new roadmap was created with a specific vision and a plan in mind. Spearheaded by Stanford's Mark Z. Jacobso ...

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Global Teleforce Outsourcing Manager

solar outsourcing service

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How Voice Analytics is Changing Customer Service

Digital technology is fast-paced. Innovations have been popping up and some are helpful, while some are not so much. One of the innovations being u ...

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Global TeleForce

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Tesla Touring Its Solar Powered Tiny Home

There’s a new tour in town and it’s not a concert.   The Tesla will now take the next step in Australia. Starting October, the Amer ...

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Global Teleforce Outsourcing Manager

solar outsourcing service

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CRM Solution Automates Data Entry out of Sales Calls

Every sales representative has their own way of things. Some enjoy doing non-call tasks, and there are others who don't. No matter how they love or ha ...

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Global TeleForce Non-Voice Team

data entry services

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How Customer Experience Can Enable Value After Sales Acquisition

No matter what business you are in, you must learn to take care of your customers. These people contribute in keeping the business alive by coming bac ...

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Global Teleforce Customer Care team

contact centre outsourcing

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Telco Customer Complaints Grew in Australia

Telecommunications Industry Ombudsman (TIO) has released new data showing a surge in complaints on telco services filed in their office within the per ...

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Global Teleforce Outsorcing Manager

contact centre outsourcing

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How Artificial Intelligence is Shaping Contact Centres

Contact centres have been in the industry for decades. With all the experience it has gathered in different parts of the world through the years, the ...

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Global Teleforce Customer Care Team

contact centre outsourcing

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Qualities Needed for Hiring an Ideal Customer Support Staff 

With the power of digital technology, customers have absorbed this shift. These people have learned the new rules and are now taking advantage of it. ...

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GlobalTeleforce Customer Care Team

contact centre outsourcing

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Why Homeowners Should Consider Going Solar Powered in 2018

Solar energy is everywhere, mainly from the sun. And there are many reasons to switch to renewable energy. A common reason for their switch into solar ...

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Global Teleforce Outsourcing Manager

solar outsourcing services

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