Tips in Enhancing Your Sales Calls Closing Rates

  Do you desire to improve your sales presentations and closing ratios? Your sales presentation skills and closing techniques can make or break ...

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Global Teleforce Sales Team Leader

Contact Centre Outbound Sales

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Tips For An Awesome 2015 Christmas Call Centre Party

The festive season is fast approaching and tons of preparations need to be made. The call centre outsourcing industry will once again be busy with com ...

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Hitesh Parekh

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How To Handle The Customer Experience Rush For The Holidays

The holidays are perhaps the biggest revenue driver retailers scramble to take advantage of. Marketers strategise to find ways to drive promotions and ...

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Hitesh Parekh

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How To Survive And Rule The Graveyard Shift In The BPO Industry

Working the night shift is never easy, even for people who have been doing it for years. But the call centre outsourcingindustry is booming, and if yo ...

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Hitesh Parekh

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