BPO Professionals Key to the IT-BPM Growth in the Philippines

Meanwhile, in the Philippines, it is believed that the "key" to attract more business process outsourcing (BPO) firms into the country is the young an ...

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Global TeleForce

contact centre outsourcing

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Using Caller Psychology For Outbound Cold Calling

Calling prospective customers without thinking can cause a lot of damage on the possible sales conversion or worse, the company's reputation. Sales ag ...

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Global Teleforce Outsourcing Manager

contact centre outsourcing, cold calling

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Faulty Principles On Why Your Team Isn’t Delivering Sales

The ability to close a deal is crucial to the success of any sales activity. If your teammates are not reaching their sales quota, they may be falling ...

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Global Teleforce Sales Team Leader

delivering sales

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How To Handle The Customer Experience Rush For The Holidays

The holidays are perhaps the biggest revenue driver retailers scramble to take advantage of. Marketers strategise to find ways to drive promotions and ...

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Hitesh Parekh

0

Boo! How To Avoid Scaring Away Your Leads

Thanks to the global competition brought on by the emergence of the Internet and the availability of Call Centre Outsourcing services, the sales funne ...

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Hitesh Parekh

0

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