BPO Professionals Key to the IT-BPM Growth in the Philippines

Meanwhile, in the Philippines, it is believed that the "key" to attract more business process outsourcing (BPO) firms into the country is the young an ...

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Global TeleForce

contact centre outsourcing

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Legal Process Outsourcing in the Philippines is Evolving Under Shared Service Centers

The Legal Process Outsourcing (LPO) is also quickly maturing in terms of functionality and rationality with the changing times fueled by technology, c ...

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Global TeleForce Admin

Legal Process Outsourcing

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Philippine BPO Must Adapt to Industrial Wave of Artificial Intelligence

One of the top outsourcing companies in the Philippines said that machines are unlikely to replace humans anytime soon as they unveiled artificial int ...

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Global TeleForce Outsourcing Manager

Contact Centre outsourcing

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Australia Wind Alliance: Energy Neutral Policies Serves No Purpose

Having a "technology neutral" approach to energy costs will cost the country "in more ways than one", warned the Australian Wind Alliance.   Ac ...

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Global Teleforce Outsourcing Manager

solar outsourcing services

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Apple Unveils Business Chat for Connecting Business with Customers

A level up for iMessage perfect for businesses and customers.   Apple has unveiled an upgrade for the iMessage during their week-long annual Wo ...

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GlobalTeleForce Customer Care Team

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Australia's Telco Customer Complaints Are Rising

Telecommunications Industry Ombudsman (TIO) has revealed that complaints have been piling up regarding internet connection services.   Accord ...

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Global Teleforce Outsourcing Manager

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Big Solar Reaches 100GWF Global Record, Australia Nearing Top Ten Global Ranking

Utility-scale power stations have reached a milestone as its global installed capacity has reached the 100-gigawatt mark, making the global total over ...

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Global TeleForce Outsourcing Manager

solar outsourcing services

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Key Variables in Your Customer Experience Framework

Oftentimes, businesses focus more on providing great customer service, making them overlook on other aspects that are in need of improvement—suc ...

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GlobalTeleForce Customer Care Team

contact centre outsourcing

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Enhancing Your Inbound Customer Experience Through Employee Engagement

Every time a lead comes up to the inbound sales department,  inbound sales representatives are given the chance to create a lasting impact on o ...

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Global Teleforce

strategic contact centre outsourcing

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Australia on Target to Meet Solar and Renewable Goals of 2020

  By 2020, the land Down Under is on the way to reach its renewable energy goal of 33,000GWh, which is being led by the boom in the large-scale ...

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Global Teleforce Outsourcing Manager

solar outsourcing services

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